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WHAT IS WRONG WITH YOUR CENTRAL CLEANING SYSTEM?
The master vac unit turns on but there is no suction.
If the unit turns on but there is no suction it either means there is a clog in the hose or a clog in piping. There is a backflushing method that we use to clear the clog and get your unit working properly again.
The master vac unit won't turn off.
We've seen some problems in the past with the relay on the master unit. You can turn the unit off by unplugging the master unit from the electrical outlet.
The power brush doesn't seem to be picking up.
The belt and/or beater bar assembly in the power brush may need to be replaced.
WHAT IS WRONG WITH YOUR RADIO INTERCOM SYSTEM?
The radio intercom system stopped working after we had a lightning storm.
Radio Intercom systems may be damaged by a lightning strike or a power surge.
The outdoor speaker on my radio intercom system isn't working.
Weather conditions can effect the door speakers. After the outdoor speaker has been repaired, applying sealant between the speaker and the mounting may prevent inclement weather from damaging the speaker.
How do I remove the master intercom unit from the wall in order to ship it for service?
Many of the units are made so that most of the wires unplug. Refer to your owners manual for details or call our service technician for help.
Is there a troubleshooting guide available for radio intercom systems?
YES. Please refer to the installation instructions that were packaged with your master station. If you don't have those instructions, send an email to nutonesales@peters-electric.com and we can send them to you.
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